Fawn

We’re here to help

Whether you have a question, found a bug, or just want to say hello — we’d love to hear from you.

Email Us

General questions, feedback, or anything else on your mind.

hello@fawn.baby →

Report a Bug

Something not working right? Let us know and we’ll fix it.

Fill out the form →

Send Feedback

Love something? Wish something worked differently? We’re listening.

Share your thoughts →

Something broken? We’ll fix it.

The more detail you can share, the faster we can track it down.

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Tell us what you think

Love something? Wish something worked differently? We’re listening.

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We appreciate you

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Frequently asked

Yes. Fawn is free to download and use. Core tracking features — sleep, feeding, diapers, timers, timeline, and more — are all included. Fawn+ is an optional upgrade that unlocks extended insights, unlimited Sound Space sessions, premium themes, and deeper Mother Willow conversations.
Yes. Fawn’s timers are persistent. They survive backgrounding, app close, and even phone restart. When you come back, your timer will be right where you left it.
Yes. You can invite caregivers — partners, grandparents, nannies — to share access to your baby’s tracking. Everyone stays in sync. You can revoke access at any time.
No. Mother Willow is a reflective companion, not a medical authority. She can explain patterns she sees in your data and offer calming perspective, but she will never diagnose, prescribe, or replace your pediatrician.
Fawn supports multiple baby profiles. Each baby has their own data, timeline, and insights. Switch between them with the baby switcher on the home screen.
Absolutely. Your family’s data is stored securely and is never sold, shared with advertisers, or used for anything other than providing you with the Fawn experience. Read our full privacy policy for details.
Yes. The Fawn Apple Watch app lets you start and stop timers (sleep, feeding, pumping) directly from your wrist. Timer state syncs seamlessly between your watch and phone.
Yes. You can export a physician summary as a clean PDF for doctor visits. You can also export your complete event history. Your data is always yours.
Fawn+ unlocks extended insight windows (7, 14, and 30-day trends), unlimited Sound Space sessions, 4+ exclusive premium themes, and deeper conversations with Mother Willow. All core tracking features remain free.

Tips for new parents

01.

Start with what matters

You don’t need to track everything on day one. Start with sleep and feeding — add more as you settle in.

02.

Use the quick actions

The home screen tiles let you log events in one tap. Customize which actions appear in your settings.

03.

Try Sound Space at bedtime

Set up a Bedtime Flow that transitions from a lullaby to white noise. It runs all night so you don’t have to.

04.

Invite your partner

Go to Profile → Caregivers to invite someone. They’ll see the same timeline and can log events too.

Still need help?

We read every message and typically respond within 24 hours.